Seller is an e-commerce solution that allows businesses to easily set up and manage their store without the technical skills required in building an e-commerce website. Essentially, it’s a self-served e-commerce website builder.

To create a store on Seller simply sign up on seller.africa. Follow the set up guide to customize your storefront, upload your products and manage orders through your dashboard. The hard work has been done by us, so you simply customize your store to reflect your brand style - this is done by simply choosing your preferred theme, colour, fonts, upload your logo, cover photo and much more. The site is 100% in your control while we get a monthly fee for providing you with this platform.

No, you do not need to have technical skills to own and manage your Mercurie store. Seller is easy to use and also provides instructions to guide you through setup and usage.

You do not need a website developer to set up your store on Seller, our team has done all the hard stuff for you, the basic customization can be easily done by you

The Starter Plan costs ₦6,500 per month and ₦70,200 per year (You get a discount when you subscribe for a year) While the Growth Plan costs ₦12,000 per month and ₦122,400 per year.

No, Seller is not free. However, we offer a 14-day free trial with access to all platform features. Once the free trial expires, you can decide to upgrade to a paid plan or discontinue use of the platform.

Depending on the plan you choose you can upload between 200 to 500 products to your store.

Yes, if you would like to instantly access all features such as using a custom domain, you can choose to upgrade your account even before the end of your trial period

Seller can be used by anyone who sells a physical or digital product. All you need is an already existing business, a business name, an email address and images of your product and you are good to go.

All products that are legally allowed to be sold online can be sold using Seller. Products like pets, drugs, alcohol, and other products that require a prescription, license or parental guidance, cannot be sold on Seller.

Yes, you can receive payments from customers on your Seller store. Simply set up your Seller Wallet and other necessary payment information and y ou’re good to go

Yes, you can receive payments from any country on your Seller store

Once your free trial expires and you have not chosen a plan, your store will go offline and customers will no longer be able to visit your store and make purchases, however, once your store is upgraded to a paid plan, your store becomes visible again.

You can upgrade your account by going to 'Upgrade' in your dashboard or reaching out via our support channels

Yes, if you have an existing domain name, simply sign up and navigate to your dashboard. Click the settings tab, enter your existing domain name and click save. Note that only paid accounts can use a custom domain

Simply login to your Seller dashboard to make payment via paystack with your debit card

You can set up your standard shipping rates from your dashboard using the pricing from the service you use in delivering your products.

Simply sign in to app.seller.africa/login with your email address and password and you will be directed to your Seller dashboard.

Yes you can, but all the details will be handled through your third party delivery service

No, you do not pay beyond your subscription fee to access the shipping feature on Seller

Yes, you can download data which your customers have provided on your store. This includes Names, Email Address, and Phone Number. You will however not be able to download sensitive information such as Card details as we do not save customer’s card details on the platform.

On your dashboard, simply navigate to Customers and click the Export button to start your download in XLSX or CSV

Yes, you can manually create an order for a customer

Seller doesn’t provide an advertising platform for now however you can utilize other advertising services such as Google Ads, Facebook Advertising and others to drive traffic to your Seller store.

You can advertise your store using the various advertising platforms available for digital marketing. Check out our learning resources to learn how to use these platforms.